Question 1

When should I seek care?

Accepted Answer

We know it can sometimes be difficult to know whether you need help or not. Research shows that many people wait too long to seek help for their issues, despite feeling low for a long time. Our psychologists give you a professional evaluation of your issues. The earlier you seek help, the greater the chance you will feel better again.

Question 2

How does meeting a psychologist via video work?

Accepted Answer

All contact with our psychologists is via video call in the Kry app. Your first appointment stats with an assessment where the psychologist asks you questions about your issues. After the assessment you get feedback about the possible reasons behind them. If you agree to meet again then you will often book a follow-up appointment at the end of the call. If you need a longer-term treatment then you will meet the same psychologist multiple times. Our psychologists offer CBT treatments – the treatment that research has shown has the best effect in terms of helping with a range of issues.

Question 3

What is iCBT?

Accepted Answer

One of the methods we use is known as iCBT. iCBT stands for Internet-based cognitive behavioural therpahy and works by changing behaviours, thinking patterns and feelings to help you feel better and achieve your goals in life. iCBT is exactly like normal CBT, except the treatment takes place online. Research has shown that this helps just as much as meeting a pyschologist at a medical centre.

We have produced various __treatment programmes__ for those experiencing anxiety, stress and depression/low mood. You decide yourself when and where you want to carry out your exercises. During the course of the programme you will have regular contact with your psychologist via video call and chats in our app.

### How it works
__1.__ Start by booking a meeting in the app. You'll answer some questions about your mental health.   
__2.__ The psychologist then assesses whether iCBT is appropriate for you and which treatment programme would be most suitable.   
__3.__ You'll get access to various exercises and have a continuous dialogue with your psychologist throughout the programme. You'll do the exercises at your own pace, but it takes around 8 to 12 weeks.  
__4.__ You pay a patient fee determined by the region in which you are resident. The free card (frikort) can be used.

Question 4

Is it as effective to meet a psychologist via video?

Accepted Answer

Yes, it's just as effective to meet a psychologist via video as at a standard medical centre. Research has shown that there is no difference in the help you get for your issues when comparing digital treatments with those at a healthcare centre. Many people feel there are benefits to video appointments, as they don't need to travel long distances to a centre and can meet their psychologist in a space that feels safe for them. Talking to a psychologist at Kry is the real deal – just via video.

Question 5

How do I book an appointment with a psychologist at your healthcare centres?

Accepted Answer

We advise our patients to start by meeting one of our psychologists digitally in our app. The same psychologist can then help you book an appointment with a psychologist at the healthcare centre if needed.

Question 6

Who are your psychologists?

Accepted Answer

All of our psychologists are licensed and have extensive experience. They also undergo our strict selection process. For us at Kry, quality is the guiding principle and an aspect that permeates all we do. We are therefore extremely careful about the psychologists we employ. Several leading experts in their fields work for us and you can be assured that you will get professional help.

Question 7

Can the whole family use this service?

Accepted Answer

Yes, Kry can be used by the whole family. We have specially selected paediatric psychologists with experience in this area who can provide assistance where required by your child. You can also get support as a parent.

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