Doctor's visits safe and simple
Using KRY you can easily connect with a doctor at a time and place suitable to you. Here we explain how your visit works.
Download the app and securely log in with BankID. Describe your symptoms and answer some questions. You are also able to upload images of your symptoms if applicable. Thereafter you choose between drop-in or a scheduled appointment.
Book a meeting and when it's your turn the doctor calls you directly in the app to start the video chat. You do not need to have the app open during your wait - we will remind you via SMS a short time beforehand.
You have up to 15 minutes of time with the doctor, just like in a regular doctor's visit. The doctor keeps a medical record of the visit as usual. Sensitive information about your visit is not stored directly in KRYs system and the video chat is encrypted. If the doctor decides that you need a prescription or doctor's note it will be sent to you immediately after the meeting is finished. Referrals are sent directly to the instance in question who will contact you for the next appointment.
When your visit is over you will be asked a couple of quick questions where you have an opportunity to tell us what you thought of the visit. If you are unsatisfied or have any questions feel fre to contact us. Your opinion matters to us.
You pay for the visit when booking. We accept credit cards or Klarna. The visit costs 250 kr for adults. Children, youth up to 20 years of age and adults over 85 are always free. High cost protection card is applicable (except for prescription renewals only, i.e no video consultation)